The retail market is transforming at a very fast pace due to digitalization, e-commerce and omni-channel retailing.
The Association works hard to drive smart retail transformation in Hong Kong through different recognition schemes and awards.
Online Business Recognition
Offline Service Recognition
Service Awards
New Retail Awards
ONLINE & OFFLINE RECOGNITION
(NEW) O2O Customer Experience Award
To recognize retail brands with excellence in delivering seamless O2O customer experience with Top 10 O2O Retail Brand Award (20% discount before 31 March, 2021)
Service Recognition
To recognize outstanding service performance in retail outlets (50% off for new members)
(NEW) TRUST E-Shop Recognition
To provide a quick and easy certification for SMEs to uplift their competitiveness (HK$500 for 2021 New Members!)
E-Shop Recognition
To recognize quality e-shops and to raise consumers' confidence with Top 10 Quality E-Shop Award (50% off for new members)
E-shop Developer Recognition
To recognize and certify Quality E-shop Developers and to develop industry-wide standards and best practices for online retailing in Hong Kong
SERVICE AWARDS
Quality Service Programme
An effective service performance assessment tool by mystery shopper visits with Seasonal Service Leaders & Service Retailers of the Year
Service Talent Award
A well-recognized contest for cultivating retail talents and excellent service
Hong Kong Award for Service
An award to recognize service excellence of outstanding companies, supported by the Trade and Industry Department
NEW RETAIL AWARDS
Smart Retailing Awards
To recognize SMART and innovative ideas and campaigns
Smart Retail Talent Award
To recognize outstanding SMART retail talents in key aspects of new retail
O2O Customer Experience Award
To recognize retail brands with excellence in delivering seamless ONLINE & OFFLINE customer experience
Top 10 E-shop Awards
To recognize e-shops with best online customer experience
Notice of goods
We will send you a notice when the product is available.
