Voice of Hong Kong Retail | HKRMA



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The Best Way to Reach Your Potential Clients and Build Your Brand





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RECOGNITION & AWARDS


Quality Service Programme
An effective service performance assessment tool by mystery shopper visits with Seasonal and Annual Service Leader Awards
Service Talent Award
A well-recognized contest for cultivating retail talents and excellent service
Smart Retailing Awards
Recognize SMART and innovative ideas and campaigns with categories of retail technology service vendor, startup and retailer
No Fake Pledge Scheme
To sustain the confidence of consumers
HKRMA members are free to apply!

Quality Service Recognition
Recognize service performance in retail outlets

(50% off for new members)
(NEW) O2O Customer Experience Recognition
Recognize retail brands with excellence in delivering seamless O2O customer experience with Top 10 O2O Retail Brand Award
TRUST E-Shop Recognition (Standard Plan)
Provide quick and easy certification SMEs and uplift their competitiveness

E-tailer (Retailersonly operate e-shop)* can enjoy a FREE Standard Plan for "Trusted E-Shop Recognition"
Quality Trusted E-Shop Recognition (Advanced Plan)
Recognize quality e-shops to raise consumers' confidence

E-tailer (with membership fee at HK$ 3,180) can enjoy a FREE Advanced Plan for "Quality Trusted E-Shop"
Quality Trusted E-Shop Recognition ( All-Round Pla
E-shop participating "All-round Plan" who passes 25 e-shop prerequisties and attains 90% or above out of total score will be recognized as "(Premium) Quality Trusted E-Shop"
And will enter "Top 10 Quality Trusted E-Shop Award" of that calendar year automatically without any charge.


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