Retail Revolution for Experiential Shopping
2024 marks the critical moment of economic recovery for various industries in the era of post-pandemic. In view of the tremendous changes in consumption patterns and customer experience, “experiential shopping experience” is playing a uprising demand in consumer market in the post-pandemic retail industry landscape.
EVENT RUNDOWN
09:30 AM - 10:00 AM
Registration & Exhibitor Showcase
10:00 AM - 10:30 AM
Welcome Remarks
Chairman, HKRMA /
Chairman & CEO,Tse Sui Luen Jewellery (International) Ltd
Mrs. Annie Yau Tse
Keynote by Guest of Honour
Secretary for Commerce and Economic Development
of the Government of the HKSAR
The Hon. Algernon Yau, JP
Session A
Unlocking Retail Success:
Proactively Addressing Challenges and Opportunities
10:30 AM - 11:45 AM
This section will analyse from a macro perspective the rapid changes in the post-pandemic retail market, as well as the strengths and challenges of Hong Kong as a regional capital for tourism, conventions and exhibitions, and mega-events.
Session B
Pioneering Retail Innovation: Revolutionizing the Dining, Entertainment, and ShoppingExperience
12:00NN - 1:15PM
In this session, industry elites from the food & beverage, tourism, and retail sectors will share their insights on how businesses can deliver unique consumer experiences, and explore strategies to transform Hong Kong into a veritable "Experiential Shopping Paradise."
Networking Luncheon
1:15 PM - 2:45 PM
Networking luncheon is exclusive for speakers and sponsors only.
PM Session Registration & Exhibitor Showcase
2:30 PM - 3:00 PM
Session C
Mastering the Trends of Digital Transformation:
Enhancing Seamless Shopping Experience
3:00 PM - 4:15 PM
This session will explore the necessity for retailers to embrace digital transformation and its development trends, aiming to achieve synergy between online and offline channels. By leveraging big data, retailers could create seamless consumer experiences that are convenient, efficient, and personalised, thereby bringing infinite business opportunities to their brands.
Session D
Inspiring New Perspectives through Active Interactions:
Integrating into National Development for Business Expansion
4:30 PM - 5:30 PM
This session aims to explore how interaction, integration, communication, and collaboration between regions can continuously enhance the industry'scompetitiveness and tap into broader opportunities in the Mainland market.
Closing Remarks
Executive Committee Memeber of HKRMA /
Chief Executive Officer, Consumer of HKT Limited
Mr. Bruce Lam
Supporting Organization