Smart Retailing Award Winners


Smart Retailing Awards recognize SMART and innovative ideas and campaigns and outstanding SMART retail talents in key aspects of new retail and to promote best practices and standards of smart retail.  The best and innovative solution,application or campaign with proven success in implementation will be selected according to the S.M.A.R.T. criteria.






(Technology Vendors & Startups)
Gold, Silver, Bronze & Merits
Innovative Smart Solution Award
Industry Best Practice Award*
(* For vendors only)
Smart Retail Tech Award

(Technology Vendors & Startups)
Gold, Silver, Bronze & Merits
Innovative Smart Solution Award
Industry Best Practice Award*
(* For vendors only)
(Retailers)
Gold, Silver, Bronze & Merits 
Industry Impact Award 
Industry Best Practice Award
Smart Transformation & Innovation Award
(Retailers)
Gold, Silver, Bronze & Merits
Industry Impact Award
Industry Best Practice Award

Grand Prize for Digital Marketer & 
Grand Prize for E-Commerce Specialist
Smart Retail Talent Award

Grand Prize for Digital Marketer &
Grand Prize for E-Commerce Specialist



GOLD AWARD
GOLD AWARD
FORTRESS
New Seamless O+O Go Green Phygital Store

SILVER AWARD
SILVER AWARD
McDonald's Hong Kong
The McDonald’s App – Serving You Better by Knowing
The McDonald’s App – Serving You Better by Knowing

BRONZE AWARD
BRONZE AWARD
Fairwood Holdings Limited
Customer Engagement with Fairwood Loyalty App
Customer Engagement with Fairwood Loyalty App


INDUSTRY IMPACT AWARD
INDUSTRY IMPACT AWARD
FORTRESS
New Seamless O+O Go Green Phygital Store


SMART GREEN RETAIL BRAND AWARD
SMART GREEN RETAIL BRAND AWARD
FORTRESS
New Seamless O+O Go Green Phygital Store

SMART GREEN RETAIL BRAND AWARD
SMART GREEN RETAIL BRAND AWARD
Fairwood Holdings Limited
Customer Engagement with Fairwood Loyalty App
Customer Engagement with Fairwood Loyalty App




GOLD AWARD
GOLD AWARD
Omnichat Limited
Omnichannel Social CRM & CDP Solutions

SILVER AWARD
SILVER AWARD
iClick Interactive
Data Management & MarTech Solution
Data Management & MarTech Solution

BRONZE AWARD
BRONZE AWARD
CLEARgo e-Business Consultancy Limited
CLEARomni Retail Platform for Omni-Channel Commerc

MERIT
MERIT
City Facilities Management (HKG) Limited
Smart Waterloop Refrigeration System

MERIT
MERIT
91APP HK Limited
Marketing Cloud x AI Enterprise Ecommerce Solution


SMART GBA RETAIL AWARD
SMART GBA RETAIL AWARD
iClick Interactive
Data Management & MarTech Solution
Data Management & MarTech Solution


SMART GREEN RETAIL TECH SOLUTION AWARD
SMART GREEN RETAIL TECH SOLUTION AWARD
City Facilities Management (HKG) Limited
Smart Waterloop Refrigeration System


GOLD AWARD
GOLD AWARD
imBee Limited
Collaborative Business Messaging Platform (imBee)

SILVER AWARD
SILVER AWARD
Dola Technology Limited
An Intergrated F&B Leading Innovator for Order Man

BRONZE AWARD
BRONZE AWARD
SHOPLINE SOLUTIONS Limited
OneShip – OneStop eCommerce Shipping Solutions


INNOVATIVE SMART SOLUTION AWARD
INNOVATIVE SMART SOLUTION AWARD
imBee Limited
Collaborative Business Messaging Platform (imBee)


GRAND PRIZE FOR DIGITAL MARKETER
GRAND PRIZE FOR DIGITAL MARKETER
Mr. Alan Chan
Founder & CEO
Omnichat Limited
Name of Project: Omnichannel Social CRM & CDP Solu

GRAND PRIZE FOR E-COMMERCE SPECIALIST
GRAND PRIZE FOR E-COMMERCE SPECIALIST
Mr. Henson Tsai
Founder and CEO
Sleekflow Technologies Limited
Name of Project: AI-powered Omnichannel Social Com




Mannings
Mannings Online Store Double 11 Play. Shop. Reward

YOSHINOYA FAST FOOD (HONG KONG) LTD
Yoshinoya Digital Customer Journey Orchestration


Merit Entrepreneur Limited
HR on The Go – Smart Rostering System

Techland Computer Systems Limited
TecE ERP - Centralized Replenishment Systems

NFC Touch Limited
NFC Smart Business Card Solution

United Technologies (Int'l) Ltd.
SmartBusiness with ABSS Premier


Board Click
Integrated Advertising Management Platform

Lark Technologies Pte Ltd
All-in-one Collaborative Office Operation Solution

Spendsy Limited
A Social Media Wallet Platform